Terms and Conditions

STUDENT OBLIGATIONS

  1. You are responsible for completing the reading and writing assignments, and ensuring your logbook is checked off by a Polestar Educator or Mentor prior to sitting for the graduation exam.
  2. You are responsible for making arrangements with your Educator and/or mentor to complete your self-mastery and observation hours.
  3. Polestar course manuals will be issued to you at the beginning of the course. You must purchase any additional text books required for assignments.

REGISTRATION POLICIES

  1. All registrations require a valid email address.
  2. Your registration will be pending until payment is processed. Allow 2-5 business days for your registration to be processed (if paying by check, that is after check is received). Once registered, you will be able to view your registration details on-line.
  3. A $25 fee will be charged for any returned check or declined credit card debit due to insufficient funds.
  4. Polestar is not responsible for any hotel or airline expenses, nor transportation to or from a course.

STUDENT CANCELLATION POLICY

  1. Cancellations are accepted for full refund minus non-refundable portion, with written notice post-marked 30 days prior to series start date. (Non-refundable portion: Rehab, Studio, Reformer, Mat: $500; Gateway $100, Individual courses: $100). No refunds issued for Transition Course.
  2. No refunds issued for notice less than 30 days prior to the start of the series or individual course.
  3. No refunds issued after completion of S/R1, M1, and/or Ref 1.
  4. In the event that a student has missed one or more courses and failed to make payments under the payment plan, the student is still responsible for course payment in full.
  5. Any remaining balance may be applied to a future course taken within 12 months. The credit must be used for a future course within 12 months of the cancellation date. Polestar Pilates will assist the student in finding a future course in which to participate.

TRANSFERS/CHANGE REQUESTS


Change requests are accepted with written notice post-marked 30 days prior to start date. There is a $250 fee per course change, and it must accompany notice. No refunds issued after any change. We reserve the right to postpone or cancel any course.
 

LIABILITY DISCLAIMER


THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. POLESTAR PILATES EDUCATION AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITES AT ANY TIME. ADVICE RECEIVED VIA THE SITES SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

POLESTAR PILATES EDUCATION AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITES FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. POLESTAR PILATES EDUCATION AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OF POLESTAR PILATES EDUCATION FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL POLESTAR PILATES EDUCATION AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITES, WITH THE DELAY OR INABILITY TO USE THE SITES OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITES, OR OTHERWISE ARISING OUT OF THE USE OF THE SITES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF POLESTAR PILATES EDUCATION OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITES, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITES.

 

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Polestar pilates is active in over 24 countries around the world:

USAAustraliaAsiaBoliviaBrazilEuropeItalyNew ZealandRussiaSpainUnited Kingdom